Frequently Asked Questions
Everything you need to know about bringing Applecross Gallery art and decor into your home.
How do you ensure the safety of fragile home decor during shipping?
We use industry-leading packaging standards, including custom-fitted foam, double-walled boxes, and reinforced corners to ensure your art and home accents arrive in pristine condition.
What is your return policy for home furnishings?
We offer a 30-day satisfaction guarantee. If your piece doesn't perfectly fit your space, you can return it for a full refund or exchange, provided it is in its original condition and packaging.
Do you offer international shipping for larger gallery pieces?
Yes, we ship worldwide. Shipping costs and delivery timelines are calculated at checkout based on the dimensions of the item and your specific location.
Are the materials used in your products sustainably sourced?
Applecross Gallery is committed to ethical sourcing. We prioritize reclaimed woods, organic textiles, and artisan partnerships that support sustainable manufacturing practices.
Can I request a custom size or finish for a specific product?
Many of our furniture and art pieces can be customized. Please contact our design concierge team with your specifications, and we will provide a quote and estimated lead time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Shop Pay and Affirm.